We really appreciated the integrity and honesty when working with Tracey Laker as a Buyer's Agent, as well as support from Nick, Sheryl and Todd. We sold our house in Auckland with a high profile Bayleys agent from the Takapuna office and were less than impressed with her lack of interest in updating us during the sales process, her communication, organisation and respect. It was a really disappointing and stressful experience. Bayleys Arrowtown could not have been more different - professional, experienced, genuine, kind and just all round brilliant to deal with. 10/10

Working with Tracey was a fantastic experience. Her communication skills are truly exceptional. She kept us thoroughly informed at every stage of the auction process, and we felt completely confident trusting her guidance. As first-time homebuyers in Arrowtown navigating a challenging market, having that level of clarity and support was priceless. On auction day, Tracey, Todd and the entire team at Bayleys made what could have been a stressful experience feel seamless and reassuring. If we could give her an 11 out of 10, we absolutely would!

I had literally the best experience with Todd & Tracey. They are both totally genuine, honest and always wanted what was best for me even if it didn’t result in a sale for them. They did, however, achieve a great result due to their hard work. They made me feel like my house was the only listing they had which of course wasn’t the case. Through out the process, communication was excellent and I was kept up to date every step of the way. I cannot fault them and would highly recommend them to anyone selling or buying in the Arrowtown area. 10/10

Todd called us, proactively, advising us that a property matching our brief, was soon to come to market. He then very efficiently and professionally provided us with all the information, arranged for a private viewing, presented our pre-Auction offer, and assisted us on Auction day. His communication, attention to detail and helpful advice was at all times, second to none. This included managing the minor details & requirements up to and on, settlement day itself. The unexpected, very personalised gift on settlement day, (delivered by Tracey), in addition to bottle of champagne on Auction day, was a lovely touch and most appreciated. Needless to say, we highly recommend Todd & Tracey if you have any real estate needs.

We recently sold our holiday home in Arrowtown and couldn’t be happier with the exceptional service provided by Tracey, Todd, and Sarah from Bayleys Arrowtown. Their professionalism, expertise, and commitment to achieving the best outcome were evident every step of the way. Living in Australia, we thought the process might be challenging, but the team made it seamless. They kept us informed, managed all aspects of the sale efficiently, and went above and beyond to ensure everything ran smoothly. Their local knowledge and attention to detail were invaluable, and their genuine care and dedication made us feel confident throughout the process. Thank you, Tracey, Todd, and Sarah, for all your hard work and for making this experience stress-free. We highly recommend Bayleys Arrowtown to anyone looking to buy or sell property in the area! 10/10

Todd and Tracey have been a fantastic team to work with and have gone the extra mile every step of the way in the two transactions I've been through with them. 10/10

Helpful, thorough, informative service and going out of their way to showcase the property when we could not be there to see it ourselves

Todd & Tracey did a wonderful job selling our townhouse. In particular the detailed feedback from prospective buyers & their availability to show through ‘out of towners’ at a moment’s notice. Super professional. Highly recommended! 10/10

Tracy & Todd understood our position and every bit of advice they gave worked out perfectly. 10/10

Great communication. Professional. Worked hard on the deal

Good communication and great result. 10/10

Great service. 10/10

We appreciated the open and honest approach. We felt you believed in our property and achieved the best price in the current market.

Todd, Holly & Tracey in Arrowtown have gone above and beyond in helping us getting our property sold and have been wonderful to deal with. Thanks!