We really appreciated the integrity and honesty when working with Tracey Laker as a Buyer's Agent, as well as support from Nick, Sheryl and Todd. We sold our house in Auckland with a high profile Bayleys agent from the Takapuna office and were less than impressed with her lack of interest in updating us during the sales process, her communication, organisation and respect. It was a really disappointing and stressful experience. Bayleys Arrowtown could not have been more different - professional, experienced, genuine, kind and just all round brilliant to deal with.

The real estate agent Todd Weeks gave outstanding service. He was acting for the vendor but still looked after us superbly. We would definitely recommend him and Bayleys.

We recently sold our holiday home in Arrowtown and couldn’t be happier with the exceptional service provided by Tracey, Todd, and Sarah from Bayleys Arrowtown. Their professionalism, expertise, and commitment to achieving the best outcome were evident every step of the way. Living in Australia, we thought the process might be challenging, but the team made it seamless. They kept us informed, managed all aspects of the sale efficiently, and went above and beyond to ensure everything ran smoothly. Their local knowledge and attention to detail were invaluable, and their genuine care and dedication made us feel confident throughout the process. Thank you, Tracey, Todd, and Sarah, for all your hard work and for making this experience stress-free. We highly recommend Bayleys Arrowtown to anyone looking to buy or sell property in the area!

Working with Tracey was a fantastic experience. Her communication skills are truly exceptional. She kept us thoroughly informed at every stage of the auction process, and we felt completely confident trusting her guidance. As first-time homebuyers in Arrowtown navigating a challenging market, having that level of clarity and support was priceless. On auction day, Tracey, Todd and the entire team at Bayleys made what could have been a stressful experience feel seamless and reassuring. If we could give her an 11 out of 10, we absolutely would!

I had literally the best experience with Todd & Tracey. They are both totally genuine, honest and always wanted what was best for me even if it didn’t result in a sale for them. They did, however, achieve a great result due to their hard work. They made me feel like my house was the only listing they had which of course wasn’t the case. Through out the process, communication was excellent and I was kept up to date every step of the way. I cannot fault them and would highly recommend them to anyone selling or buying in the Arrowtown area.

Todd called us, proactively, advising us that a property matching our brief, was soon to come to market. He then very efficiently and professionally provided us with all the information, arranged for a private viewing, presented our pre Auction offer, and assisted us on Auction day. His communication, attention to detail and helpful advice was at all times, second to none. This included managing the minor details & requirements up to and on, settlement day itself. The unexpected, very personalised gift on settlement day, (delivered by Tracey), in addition to bottle of champagne on Auction day, was a lovely touch and most appreciated. Needless to say, we highly recommend Todd & Tracey if you have any real estate needs.

Todd Weeks was very diligent, helpful and friendly

The two agents were very friendly , attentive, answered text questions quickly were very professional and helpful.

Todd, Holly and more recently Tracy have done a great job marketing and selling our home. Always willing to go the extra mile, think strategically and genuinely care about the outcome. Liv and I appreciate all your hard work. Thank you. Steve

Bayles Arrowtown and Holly and Todd worked very hard in a challenging climate and came up with a result we were happy with. We would recommend them if you are looking to sell in the Arrowtown area. Sarah and Gav.

Great personalised experience.

Todd and Holly were both honest open and prompt with their interactions and they understood our needs .

We have found Todd and Holly at Bayleys Arrowtown very friendly and professional. Thanks.

Great personal service.

Honest clear communication from the agent through the process gave us the assurance that we required and had hoped for

Todd Weeks and Tracey Laker are both always a pleasure to work with they are very professional and know the Arrowtown market well. 5/5

We first contacted Todd Weeks 12 months ago and he gave us a property appraisal - we decided not to go ahead with listing for 12 months and although Todd kept in touch with us, he didn’t put pressure on us to sign up. Once we were ready, we contacted him again and he and Tracey Laker were fantastic to deal with - they gave us advice but still listened to our opinions. We ended up taking their advice because we trusted what they had to say. The sale process was clear and professional at all times - couldn’t fault our experience. 10/10

I honestly cannot recommend Todd Weeks enough. It is no surprise he is one of the most experienced agents in Queenstown. He was patient with me throughout the process - which is a big ask! Always happy to answer the phone and work with us and the vendors to achieve a great result. Thanks so much Todd! 5/5

Tracey Laker and Todd Weeks have been absolutely amazing in everything they do. Brilliant communication, honesty and highly professional. If ever we were to need an agent in Arrowtown we would only use Todd and Tracey. 10/10

The commitment to finding a buyer was relentless resulting in a very satisfactory & rapid result.

Todd & Tracey did a wonderful job selling our townhouse. In particular the detailed feedback from prospective buyers & their availability to show through ‘out of towners’ at a moment’s notice. Super professional. Highly recommended!

Tracy & Todd understood our position and every bit of advice they gave worked out perfectly.

Great communication. Professional. Worked hard on the deal

Good communication and great result